WATCONNECT® Data Insights Package for L/XL Control Panels

WATCONNECT® Data Insights Package for L/XL Control Panels
Maximize system uptime, yield, and reliability with our powerful Data Insights Package.

What will Watlow® deliver?

Review and analysis of the data conducted by a data scientist and thermal system expert.
Comprehensive quarterly thermal system report showing time series, graphics, statistical data, anomalies.
Executive summary including insights and recommendations for system improvement.
Collaborative touchpoints, engineer-to-engineer, to review the data and develop context.
What analysis is included?

Power and temperature controller health

Prevent unplanned downtime and perform maintenance as-needed by ensuring basic functionality of system components.
Failed element detection

Prevent unplanned downtime, pre-order replacement elements and schedule maintenance activities in advice.
Process continuity (process drift)

Improve system reliability by monitoring process drift over time; this gives visibility to changes in the system that can prompt maintenance activities to avoid unplanned downtime.
Environmental controls within the panel (optional)

Monitoring panel environmental data to alert to changes in environmental conditions that could lead to a failure.
Optically decoupled monitoring of field wiring terminals (optional)

Extended system life and optimized maintenance schedules by monitoring terminal temperature to determine when maintenance is needed to tighten the terminals.
Data Collection

What data will be collected?

Power, current, voltage
SCR/Controller alarms
Process values
Set point
Panel environmental data and wiring terminal temperatures (based on panel configuration)
How will the data be collected?

The panel will include a Eurotech cellular gateway device, to pull data from controllers via Modbus® TCP/Modbus® RTU.
Data will be aggregated and send it to the secured cloud via one-way only MQTT communications; a differential cellular network connection enabled through two antennae installed on top of the panel.
The device follows EN62368-1:2014 safety standards and is rated for both RED (EU wireless comms) and FCC/ISED (NA wireless comms)
Will my system remain secure?

The connected panel protects the customer control system by limiting communications to read-only access; the operation of the data monitoring system will have no effect on the performance of the thermal system; our IoT architecture has been designed with cybersecurity in mind.

Protection at the device level with Eurotech’s RELIAGATE10-14 gateway

Adheres to IEC 62443-4-1/2 cybersecurity standard and PSA Level 1 certification
Compliant with California SB-327 password law
Hardware support for TPM 2.0, Secure Boot
Always-on physical anti-tampering monitor/logger that is active even when system is removed form power
End-to-end encrypted connection between device and Azure IoT Hub

One-way only communication to the cloud, no access to write control parameters
Data encrypted using SHA-256 encryption
SSL/TLS certificate for Device to Cloud connection

Secured and encrypted data throughout Microsoft Azure cloud environment

SAML authentication on cloud architecture
User authentication required at all end points with limited access and dedicated administrative accounts
Private end point database
AES-256 encrypted data storage
We analyze your WATCONNECT® control panel data to identify opportunities for enhanced efficiency. Receive a comprehensive quarterly thermal system report, providing valuable insights and actionable recommendations. Seamlessly integrated into your panel, our monitoring capability has zero impact on system footprint. Your data remains secure with a read-only connection to the cloud via cellular connectivity.