Refund Policy:
1. Refund conditions
- Refunds will be considered on a case-by-case basis depending on the type of product/service ordered.
- Customers can request a refund within 30 days after placing an order.
2. Cases in which a refund can be requested
- The product or service does not match the details specified on the website.
- There is a technical error that prevents customers from using the service.
- Duplicate billing by the system
3. In cases where a refund cannot be requested
- Products or services that customers have already used and have no technical problems with.
- In the event that the customer changes their mind after making payment
- Refund requests submitted after the specified period
4. Refund request procedure
- Please send a refund request to info@uimbkk.com with relevant evidence.
- The team will review the request within 7 business days.
- If the request is approved, the refund will be processed via the original payment channel within 30 days.
5. Contact us
For any questions regarding our refund policy, please contact us at info@uimbkk.com or call 02-9448271-2.